Aircraft operators have unique security challenges. In addition to the traditional threats of hijackings, bombings, and other terrorist activities, airlines must be aware of and appropriately respond to drunk passengers, air rage, prisoner transport, and other such threats. Individuals wishing to pursue a career in the airline industry should become aware of and know how to respond to these and other common aircraft operator threats. This assignment will give you the opportunity to increase this awareness and develop your responses.
Complete this assignment by doing the following:
- Read the six scenarios below.
- Select three of the scenarios and prepare a 1-2 paragraph response for each scenario. What would you do in this situation, if you were a member of the flight crew or the aircraft operator, to appropriately address the threat? What regulations must be followed in this particular scenario? Why do you believe your actions will be effective? In your response be sure to indicate which of the three scenarios you have chosen.
- Submit your assignment to the course using the submission instructions below.
- A passenger checks in for a flight, proceeds through security screening and has just boarded the aircraft for his flight. A relative who dropped off the passenger has noticed that the passenger left his cell phone in the car. The relative returns to the airline ticket counter with the cell phone and asks the ticket agent to get the phone to the passenger. The ticket agent gives the cell phone to an airline baggage handler who takes the phone directly to passenger. Was this okay? If not, what should have happened and what should now happen?
- An airline employee (ramp agent) is traveling on a flight to another airport for deicing training immediately after his shift ends. The last flight he is working during his shift is delayed and by the time he finishes his work, he has only minutes to reach his departing flight. Since the employee has an airport security badge and airline employee badge, has undergone all appropriate background checks and security training, and regularly has access to all of his airline’s aircraft as part of his job duties, should he access his flight from the airside using the employee access door to the jet bridge, or should he risk missing his flight, returning to the public side and proceeding through the screening checkpoint and the passenger concourse to board his flight? Justify your answer.
- A Law Enforcement Officer arrives at an airport with two prisoners to transport. He presents his credentials to the airline agent, but the airline has no prior knowledge of the transport taking place. Can the airline allow the LEO and prisoners on the flight? Is there any additional information the airline should have?
- An airline supervisor discovers one of his baggage handlers taking a digital camera out of a checked bag and placing it in his coat pocket. He confronts the individual, who then denies the accusation, becomes quite agitated and proclaims “I quit!” The employee leaves the area, and the supervisor observes him heading to the employee parking lot, getting into his car and leaving airport property. Are any further actions needed to be taken by the supervisor? If so, explain.
- Flight attendants discover a commotion caused by a drunk, unruly passenger who is trying to open an emergency exit in flight. What actions should they take?
- A pilot of a 14-passenger flight leaves the cockpit to use the lavatory. The lone flight attendant is required to occupy the cockpit during his absence. The pilot gets locked in bathroom and can’t get out. He repeatedly pounds on the door until a passenger hears him and approaches to see what is wrong. The pilot tells the passenger the password to the cockpit so he can get help. The co-pilot hears the passenger, who has a thick foreign accent, give the password and explain the situation, through the cockpit door. What actions should the co-pilot take?
|Due By (Pacific Time)
||01/31/2015 12:00 am