Project #121566 - Bad News (Negative message)

BAD NEWS MESSAGE EMAIL INSTRUCTIONS

 

 

Number of Points:  50

Format: Email

Length: At least 4 paragraphs (about 5 sentences each)

Font: Times Roman, 12

 

 

GENERAL DIRECTIONS:   FIRST:  Review all powerpoints connected to this assignment (see module). The first powerpoint will help you best organize your email.  The second powerpoint emphasizes context and purpose.

SECOND:  Select ONE (1) of the following scenarios and type an actual email according to the instructions.

Submit the email in class as a hard copy. HARD COPIES ONLY, PLEASE!!

TO HAND IN:  On Top – Written Evaluation Form; Underneath - Final Draft; C/S Worksheet.   

Remember the following parts of a negative message.  Apply them to whichever scenario you choose.

  Buffer – Paragraph1                           Reasons – Paragraph 2

Bad News Paragraph3

 Closing – Paragraph 4

 

 

 

                     OPTION I

 

CELL PHONE VIOLATIONS:  EMAIL MESSAGE TO ASSOCIATES AT WILKES ARTIS LAW FORM

 

Company policy states that “personnel are not to conduct business using cell phones while driving,” David Finch reminds you.  He’s a partner at the law firm of Wilkes Artis in Washington, D.C., where you work as his administrative assistant. 

 

You nod, waiting for him to explain.  He already issued a memo about this rule last year, after that 15-year-old girl was hit and killed by an attorney from another firm.  Driving back from a client meeting, the attorney was distracted while talking on her cell phone.  The girl’s family sued the firm and won $30 million, but that’s not the point.  The point is that cell phones can cause people to be hurt, even killed.

 

Finch explains, “Yesterday, one of our associates called his secretary while driving his car.  We can’t allow this.  According to the National Highway Transportation Safety Administration, 20 to 30 percent of all driving accidents are related to cell phone usage.  From now on, any violation of our cell phone policy will result in suspension without pay, unless the call is a genuine health or traffic emergency.”

 

YOUR TASK:  Finch asks you to write an e-mail message to all employees, announcing the new penalty for violating company policy.

 

ORGANIZATION OF THE EMAIL:  You must deliver a hard-hitting message that requires a serious tone.  You can still soften the bad news by building up to it with strong, convincing reasons that reach both emotional and intellectual levels.  Your busy audience will appreciate a bulleted list.  Remind readers of the policy, and bury the bad news at the end, in a sentence that also points out a reason for the new penalty.  Conclude with a strong reminder that the company cares and that following policy is in the reader’s best interest.

 

GENERAL SUGGESTIONS:  REFER TO THE UPLOADS ON Brightspace.  E-mail is a powerful business tool and is most appropriate for short messages that deliver routine requests and responses.  It is inappropriate for sensitive, confidential or lengthy documents.  It is important to know when to send emails as opposed to memos, text messages, blogs, wikis, or podcasts.

 

I will attach the power point also only one page please 

Subject Business
Due By (Pacific Time) 04/18/2016 12:00 am
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